Contact Us
- Monday - Friday 9 am to 3 pm
- Holidays – Saturday, Sunday & National Holidays
| Designation | Details |
|---|---|
| Chief Executive | (03) 3215-2379 |
| Chief Manager | (03) 3215-2378 |
| Dealer | (03) 3212-3420 |
| Manager Deposits | (03) 3212-0911 |
| Manager NRI Services | (03) 3212-0911 |
| Manager Credit | (03) 3212-0911 |
| Manager Trade Finance | (03) 3212-3424 |
| Fax | (03) 3214-8667, 3212-3461 |
| SWIFT | BKIDJPJT |
| DEPARTMENT | |
| Main | [email protected] |
| Dealing Room | [email protected] |
| Remittance | [email protected] |
| Credit | [email protected] |
| Trade Finance | [email protected] |
| Others | [email protected] |
| Designation | Details |
|---|---|
| Manager | (06) 6261-2211 |
| Manager Deposits/NRI Services | (06) 6266-0526 |
| Manager NRI Services | (06) 6266-0526 |
| Manager Credit/Trade Finance | (06) 6266-0525 |
| Manager Trade Finance | (06) 6266-0526 |
| General Number (Japanese) | (06) 6261-4035 |
| Fax | (06) 6261-6611 |
| SWIFT | BKIDJPJTOSK |
| [email protected] |
Contact Us
Japanese Bankers Association (JBA) Customers Counselling Room is a contact point for receiving consultations and enquiries about banks and for receiving your views or complaints about banks. Consultations and enquiries are free.
For more information, please visit their website http://www.zenginkyo.or.jp/adr/ or contact over telephone 0570-017109 or 03-5252-3772 (Monday-Friday excluding bank holidays 9:00-17:00).
* JBA is a designated dispute resolution institution under the Banking Law and the Norinchukin Bank Law.


